Work Experience

Senior Instructional DesignerMay 2023 – Present
Albany State University, Albany, GA

The Senior Instructional Designer supervises assigned instructional design staff, manages course development/design processes, evaluates course design, and applies best practices in teaching and learning in a university setting. The Senior Instructional Designer manages the workflow of online course development, assigns instructional design staff to faculty for consultations and training sessions, and reviews and documents course development and other services provided by instructional design staff. The Senior Instructional Designer performs instructional design work, facilitates online faculty learning courses/modules, develops and delivers virtual and face-to-face workshops, maintains an online community of faculty resources, and provides college/department outreach on topics related to college teaching. The Senior Instructional Designer works closely with the Executive Director of ASU Global, the Director of Distance Learning, and the Center for Faculty Excellence. Additionally, this person provides work progress reports, maintains instructional design records, and communicates with stakeholders to promote collaboration and accountability.

Interim Director of Distance Learning Dec. 2022 – June 2023
Albany State University, Albany, GA

The Director of Distance Learning provided vision and leadership to advance distance education at Albany State University. The Director led the Distance Learning team to ensure quality and learning outcomes of online and hybrid courses, provided training for faculty in designing and delivering online content, and provided technical assistance with the Learning Management System. The Director works collaboratively with the academic deans to identify areas for the growth of online programs and to keep current with curricular changes for student coaching and advising.

Specific Skills Include:

• Directly supervised seven full-time employees, one part-time employee, and one student assistant.
• Ensured compliance with applicable federal and state regulations, and USG and ASU policies and guidelines.
• Managed the budget and other resources in the department.
• Developed plans to increase ASU’s online presence and grow the number of academic programs offered through distance learning.
• Recommended policies and procedures related to distance and online learning.
• Collaborated with faculty and departments to identify new distance learning opportunities.
• Provided assistance with the development and implementation of online courses and programs.
• Managed the Distance Learning department and responded to issues related to distance learning.
• Collaborated with the Center for Faculty Excellence to provide training and workshops related to distance learning.
• Remain current with regional and national developments in distance education.

Instructional Designer Sept. 2020 – May 2023
Albany State University, Albany, GA

The Instructional Designer supports the Distance Learning Department, and is responsible for the systematic design, development, delivery, evaluation, and assessment of online instruction that is both pedagogically and visually sound. This position supports online faculty in the process of improving online instruction through the analysis of learning needs, evaluation of content, and application of effective course design principles, giving special attention to compliance with accessibility, universal design principles, and Quality Matters standards.

The Instructional Designer demonstrates ongoing involvement in and knowledge of current trends in online teaching and course development; evidence of effective academic management; commitment to the development of online faculty, and an ability to work autonomously.

Specific Skills Include:

• Knowledge of distance learning theory and visual design principles with an ability to apply the theories and principles in the design and development of engaging, interactive online instruction
• Knowledge of accessibility regulations and requirements for print, video, and web-based components
• Certified in the Quality Matters Rubric
• Knowledge of current standards and practices in instructional design and distance learning
• Knowledge of assessment methodologies and accessibility standards
• Knowledge of and basic skills in HTML and other industry standard programming languages.
• Proficiency in the use of Microsoft Office Suite, Adobe Dreamweaver, Adobe Photoshop, Adobe PRO, video capture and editing programs such as Camtasia, and various Web 2.0 resources
• Skilled in the use of learning management systems, i.e. BrightSpace (D2L)
• Knowledge of the use of camera and recording equipment, video editing programs, and video production accessories such as the use of Chromakey technology

Instructional Designer (Part-Time) Jan. 2021 – Aug. 2021
USG eCampus Collaborative through Albany State University, Albany, GA

This position functioned as a contracted Instructional Designer for USG eCampus in order to guide the course development process and to develop course content within each course for the new eMajor Collaborative Social Justice concentration courses. The Instructional Designer lead a team of subject matter experts and adhered to the required timeline and the eCampus 5-star rubric.

IT Applications Support Professional II / IT Web Developer II Aug. 2017 – Oct. 2020
Albany State University, Albany, GA

Built and maintained public-facing website, web (internet and intranet) and mobile applications that support student activities, academic functions, business operations and represent the university to prospective and current students, alumni, faculty/staff and the public.

Implemented and maintained content management system (e.g. OmniUpdate, WordPress, Cascade or other) including installation, configuration and troubleshooting. Develop and deploy upgrade/ migration plans for content management systems.

The duties listed are intended only as illustrations of various types of work performed:

• Participated in defining Website architecture and overall site structure; wire framing; establish policies and procedures for publishing Web pages and applications in conjunction with content creators.
• Responsible for designing and developing moderate to complex, dynamic and responsive web applications integrating Enterprise Systems and databases using web programming languages, frameworks, software and tools.
• Installed required software and tools (framework, editors, servers, etc.) to develop code, test, debug, and document web projects, including intranet and extranet applications
• Worked with other Application Services’ team members to design, develop web applications
• Educated and trained end users on how to maintain and update their content
• Ensured security of all Websites and related applications; performed periodic Website audits; monitored and reported on Website traffic and performance.
• Ensured that the quality of all data on campus was reliable and available, yet remained confidential, effective and efficient while maintaining integrity for Federal, State, and Local regulatory requirements and compliance.
• Guidelines included the Section 508 regulations, ADA regulations, web publishing guidelines, FERPA requirements, and college policies and procedures. These guidelines required judgment, selection, and interpretation in application.
• Assisted in the development and periodic review of Service level agreements.

IT Systems Support Professional I / Web Application Professional Jan. 2017 – Aug. 2017
Albany State University, Albany, GA

Responsible for the administration of the following, except where otherwise noted:

• Designed, created, testd, implemented, and maintained the college website, including webpage layout, design, and content.
• Developed and upgraded the custom-built content management system for the website.
• Developed additional websites for special events or occasions.
• Met with department directors, faculty, and staff to coordinate changes and updates to the website.
• Researched and investigated new and emerging web technology.
• Identified and resolved web-related errors.
• Assisted faculty and staff with website-related issues as needed.

Web Application Professional Aug. 2001 – Dec. 2016
Albany State University (formerly Darton State College), Albany, GA

Solely responsible for the administration of the following, except where otherwise noted:

• Designed, created, tested, implemented, and maintained the college website, including webpage layout, design, and content.
• Developed and upgraded the custom-built content management system for the website.
• Developed additional websites for special events or occasions.
• Met with department directors, faculty, and staff to coordinate changes and updates to the website.
• Researched and investigated new and emerging web technology.
• Identified and resolved web-related errors.
• Assisted faculty and staff with website-related issues as needed.
• Previous additional duties included:
  • Helpdesk Manager – oversaw the work of the departmental technicians.
  • Computer Lab Manager – oversaw student workers and funds accrued for prints and sales of floppy disks.
  • Tertiary administrator to Albany State University (formerly Darton State College)’s GeorgiaVIEW D2L Brightspace instance.